Legal

Terms of Use

Last updated: May 2025

Agreement to Terms

These Terms of Use govern your access to and use of the tiino website (tiino.com) and any related web properties operated by tiino Limited. By accessing or using our website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use this website.

These Terms do not govern your use of tiino's private mobile network services. Separate service terms apply to subscribers and are provided at the time of onboarding.

About tiino

tiino Limited is a private connectivity services company offering eSIM-based mobile network access to qualified individuals and organisations. Our services are available by introduction only and are not offered to the general public. Nothing on this website constitutes a public offer of services.

Permitted Use

You may access and browse this website for informational purposes. You agree not to:

Intellectual Property

All content on this website — including but not limited to the tiino name, wordmark, logo, design, text, graphics, and typographic elements — is owned by or licensed to tiino Limited and is protected by applicable intellectual property laws. No content may be reproduced, modified, or distributed without our prior written consent.

Nothing in these Terms grants you any rights in our intellectual property other than the limited right to access and view the website for permitted purposes.

Enquiries and Communications

If you submit an enquiry through our website, you confirm that the information you provide is accurate. We reserve the right to decline any enquiry at our sole discretion without obligation to provide a reason. Submitting an enquiry does not create any contractual relationship between you and tiino.

Confidentiality of Interest

You acknowledge that by engaging with tiino or its representatives, you may be made aware of non-public information about our services, infrastructure, or clients. You agree to treat any such information as strictly confidential and not to disclose it to any third party without our prior written consent.

Disclaimers

This website is provided "as is" and "as available". While we take care to ensure information is accurate and up to date, we make no representations or warranties of any kind — express or implied — regarding the accuracy, completeness, reliability, or suitability of any content on this site.

We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components. You are responsible for implementing appropriate safeguards on your own systems.

Limitation of Liability

To the fullest extent permitted by applicable law, tiino Limited and its directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, this website. Our total aggregate liability to you in respect of any claim arising from your use of this website shall not exceed £100.

Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, fraud, or any matter that cannot be limited by law.

Third-Party Links

This website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Inclusion of any link does not imply endorsement by tiino.

Governing Law

These Terms of Use and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. You and we both agree to submit to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms. If you do not agree with any changes, you should stop using the website.

Contact

For any questions regarding these Terms, please contact our legal team using the details below.

Legal enquiries: terms@tiino.com