Legal

Data & Cookie Policy

Last updated: May 2025

Scope

This Data and Cookie Policy applies to the tiino website (tiino.com) and any associated web properties operated by tiino Limited. It explains how we collect data through your use of our website, how we use cookies and similar technologies, and how you can control these.

For information on how we handle personal data collected as part of your service relationship with us, please refer to our Privacy Policy.

Data We Collect on This Website

When you visit our website, we may automatically collect certain technical information, including:

If you submit an enquiry or request access via any form on this site, we also collect the contact and service information you provide.

What Are Cookies

Cookies are small text files placed on your device by a website. They allow the site to remember information about your visit, such as your preferences or whether you are signed in. Cookies can be session-based (deleted when you close your browser) or persistent (retained for a set period).

Cookies We Use

We use a minimal set of cookies, categorised as follows:

We do not use advertising or tracking cookies. We do not participate in third-party ad networks, retargeting programmes, or cross-site behavioural tracking.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to view, delete, and block cookies. Please note that disabling certain cookies may affect the functionality of our website. Guidance on managing cookies in common browsers:

Local Storage

Our website uses browser local storage solely to persist your display preference (dark or light mode) between sessions. This data is stored entirely on your device and is not transmitted to our servers.

Third-Party Services

Our website may include links to third-party sites or embed limited third-party functionality. We are not responsible for the data practices of those third parties. We encourage you to review their privacy and cookie policies independently.

Data Retention

Website usage data collected through analytics is retained in anonymised, aggregated form only. Enquiry form submissions are retained for as long as necessary to respond to your request and for up to three years thereafter, in accordance with our Privacy Policy.

Legal Basis for Website Data Processing

We process website data on the basis of our legitimate interest in operating a secure, functional, and improving website. Where cookies require consent under applicable law, we will request it clearly before setting those cookies.

Your Rights

You have the right to request access to, correction of, or deletion of any personal data we hold as a result of your use of this website. Please contact us using the details below.

Changes to This Policy

We may update this policy periodically. Where changes are material, we will post a notice on our website. The date at the top of this page indicates when the policy was last revised.

Data enquiries: data@tiino.com